SoccerXpert Premium - SoccerXpert App
Privacy Policy
This Privacy Policy explains how SoccerXpert ("we," "us," or "our") collects, uses, and protects your information when you use the SoccerXpert app and the SoccerXpert Premium web app (together, the "Service"). By using the Service, you agree to the practices described below.

Information we collect

We collect only the information needed to provide the Service:
      • Account information - your name and email address, and an account identifier we assign to you.
      • Content you create - the practice plans, session goals, notes, drill favorites, and ratings you save, and anything you type for the Coach Assistant.
      • Feedback you send us - your answers when we ask how a feature is working for you, and the messages you send to support.
      • App activity - how you use the app, such as drills you view or favorite, to power features like "recently viewed."
      • Purchase status - a record of your subscription or purchase so we can provide premium access. Purchases are made through the Apple App Store, Google Play, or our payment processor; we do not collect or store your payment card number.
      • Device information - a device identifier and push-notification token, used to deliver notifications you enable, and your device's time zone, used to show dates correctly.

We do not collect precise location, your contacts, photos, health data, or the contents of your messages.

How we use your information

      • To create and manage your account and sign you in.
      • To operate the Service - store your practice plans and provide the drill library and planning features.
      • To suggest drills, notes, and practice names when you ask the Coach Assistant for them.
      • To process and manage your subscription or purchases.
      • To send account and service messages, and push notifications you have enabled.
      • To respond to support requests and keep the Service secure.

We do not sell or rent your personal information, and we do not use third-party advertising networks, ad tracking, or third-party analytics in the app.

Coach Assistant and AI

The Coach Assistant and practice name ideas use artificial intelligence to suggest drills, notes, and names for a practice. They run only when you ask for them. When you do, we send the details of that practice to OpenAI, which generates the suggestions on our behalf: the practice name, age group, focus, target length, session goals, the names of the drills already in the plan, your recent practice names, and anything you type for the assistant.

We do not send your name, email address, or account identifier. OpenAI does not use this information to train its models, and may keep it for up to 30 days to monitor for abuse before deleting it. Please do not include personal information about your players in what you type.

Suggestions are generated automatically and may not suit every team. You choose what goes into your plan, and you can edit or remove anything the assistant adds.

Service providers

We share information only with providers that help us operate the Service, and only as needed to perform their function:
      • Payments - the Apple App Store and Google Play for in-app purchases, and our payment processor for web subscriptions.
      • Push notifications - Google Firebase Cloud Messaging delivers the notifications you enable.
      • AI suggestions - OpenAI generates Coach Assistant suggestions and practice name ideas, as described above.
      • Hosting - cloud infrastructure that securely stores your data on our behalf.

We may also disclose information if required to comply with the law, or to protect the rights, property, or safety of our users or others.

How we protect your information

Your information is transmitted over encrypted connections (HTTPS/SSL) and stored on secured systems accessible only to a limited number of authorized people. We do not store payment card details.

Cookies

The SoccerXpert Premium web app uses cookies only to keep you signed in and remember your session. We do not use advertising or cross-site tracking cookies. You can disable cookies in your browser, but you may not be able to sign in.

Your choices and data deletion

You can review and update your account information at any time by signing in. You can delete your account and its associated data from within the app, or by visiting https://premium.soccerxpert.com/users/actions/delete-account. You can unsubscribe from marketing emails using the link at the bottom of any such email; we will still send essential account and service messages.

Children's privacy

SoccerXpert is intended for coaches and other adults. We do not direct the Service to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date below.

Contact us

If you have any questions about this Privacy Policy, please contact us:
SoccerXpert
7321 Post Oak Drive
North Richland Hills, TX 76182, United States
site@soccerxpert.com

Last updated: September 19, 2026